Terms & Conditions

These terms and conditions apply between you, the user of this website, and The Dental Centre Bury Ltd, the owner and operator of dentistinbury.co.uk. The sections concerning membership, treatment charges and guarantees provide general patient-facing policy information and should be read alongside your individual membership agreement, treatment estimate, consent documents and any applicable emergency cover handbook.

By using this website, you agree to be bound by the website-use provisions in these terms. If you do not agree, you should stop using the website immediately.

You must be at least 18 years old to use this website.

All content on this website (text, images, graphics, logos, layout, design, etc.) is owned by or licensed to The Dental Centre Bury Ltd. You may view the site on your device for personal, non-commercial use only. You must not copy, reproduce, distribute or use any content for commercial purposes without our prior written consent.

You agree not to use this website:

• –in any way that causes or may cause damage, interruption or impairment;
• –to transmit any harmful, unlawful, offensive or otherwise objectionable material;
• –to infringe the rights of any third party.

This website may contain links to other sites. We are not responsible for the content or privacy practices of any third-party site and inclusion of a link does not mean we endorse that site.

Information on this website is for general information only and is not a substitute for professional dental advice, diagnosis or treatment. You should always seek advice from a dentist or other qualified healthcare professional for any dental concerns.

Our membership plans are pre-payment arrangements for the particular appointments and benefits listed in the selected plan. They are not comprehensive dental treatment cover.

• –Your membership covers only the appointments and benefits expressly listed in your plan; it is not comprehensive dental treatment cover.
• –Having nothing to pay when you book an included appointment does not mean that treatment carried out during that appointment is free.
• –If an examination identifies that treatment is needed, we will explain the clinically appropriate options and any applicable fees before treatment begins and ask for your agreement.
• –Where your plan offers a reduction on eligible treatment, it is applied to the current fee. It does not turn that treatment into an included benefit.

A payment or deposit used to reserve an appointment is an administrative booking arrangement. Whether a payment is required at booking does not determine whether the clinical appointment or treatment itself is included in a membership plan.

An urgent or unexpected visit may involve separate stages:

• –Assessment: An examination and diagnosis establish what has happened and what your options are. An additional or emergency assessment is not automatically included simply because you are a plan member.
• –Immediate care: Temporary treatment, recementation, adjustment, stabilisation or a repair is treatment in its own right and may carry a separate fee.
• –Definitive treatment: A new filling, onlay, crown, root treatment, extraction or replacement appliance is charged separately unless we confirm that it is covered by a valid guarantee.

Where the exact treatment cannot be known before examination, we may give a guide or range. The dentist will confirm the clinically appropriate option and the applicable fee before proceeding, except where immediate action is required to protect a patient's safety and consent is managed in accordance with professional duties.

• –A guarantee applies only for its stated period and subject to its stated conditions.
• –We will assess the cause before deciding whether a repair or replacement is covered.
• –When a guarantee has expired, assessment, repair or replacement is normally chargeable at the current fee, with any applicable member reduction.
• –Any goodwill reduction is discretionary, recorded separately and is not a membership entitlement or an extension of the original guarantee.
• –Nothing in our guarantee wording affects your statutory rights or our responsibility to provide treatment with reasonable care and skill.

A problem may fall outside a treatment guarantee where it results from:

• –new decay or a new condition affecting the tooth or surrounding tissues
• –accidental damage, trauma, unusual wear, grinding or clenching
• –failure to use an appliance that we advised, such as a retainer or protective guard
• –a change in the tooth, gum, bone or bite that is separate from the original treatment
• –treatment, repair or alteration by another provider
• –failure to attend recommended examinations or maintenance where that materially contributed to the problem

We assess each concern clinically before deciding whether a repair or replacement is covered. A discretionary goodwill reduction does not create an ongoing entitlement or extend the original guarantee.

We aim to keep the website available and accurate, but we do not guarantee that it will be uninterrupted, error-free or free from viruses. You are responsible for your own device security.

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, or for fraud. To the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, or for any loss of profits, data or business arising from your use of this website.

We may update these terms from time to time. The latest version will always be posted on this page and applies from the date it is posted.

These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

The Dental Centre Bury Ltd

The Dental Centre Bury, 10a Wash Lane, Bury, Greater Manchester, BL9 6AS

Email: email@dentistinbury.co.uk